Consumer Services

Edit
no content added yet
Edit
no content added yet
Edit
Year / Outage Reports
Feeder Outage Report_15.10.2020. 21.10.2020 Download
Feeder Outage Report_08.10.2020. 14.10.2020 Download
Feeder Outage Report_01.10.2020. 07.10.2020 Download
Feeder Outage Report_29.09.2020. 30.09.2020 Download
Feeder Outage Report_22.09.2020. 28.09.2020 Download
Feeder Outage Report_15.09.2020. 21.09.2020 Download
Feeder Outage Report_08.09.2020. 14.09.2020 Download
Feeder Outage Report_01.09.2020. 07.09.2020 Download
Feeder Outage Report_29.08.2020. 31.08.2020 Download
Feeder Outage Report_22.08.2020. 28.08.2020 Download
Feeder Outage Report_15.08.2020. 21.08.2020 Download
Feeder Outage Report_08.08.2020. 14.08.2020 Download
Feeder Outage Report_01.08.2020. 07.08.2020 Download
Feeder Outage Report_29.07.2020. 31.07.2020 Download
Feeder Outage Report_22.07.2020. 28.07.2020 Download
Feeder Outage Report_15.07.2020. 21.07.2020 Download
Feeder Outage Report_08.07.2020. 14.07.2020 Download
Feeder Outage Report_01.07.2020. 07.07.2020 Download
Feeder Outage Report_29.06.2020. 30.06.2020 Download
Feeder Outage Report_22.06.2020. 28.06.2020 Download
Feeder Outage Report_15.06.2020. 21.06.2020 Download
Feeder Outage Report_08.06.2020. 14.06.2020 Download
Feeder Outage Report_01.06.2020. 07.06.2020 Download
Feeder Outage Report_29.05.2020. 31.05.2020 Download
Feeder Outage Report_22.05.2020. 28.05.2020 Download
Feeder Outage Report_15.05.2020. 21.05.2020 Download
Feeder Outage Report_08.05.2020. 14.05.2020 Download
Feeder Outage Report_01.05.2020. 07.05.2020 Download
Feeder Outage Report_29.04.2020. 30.04.2020 Download
Feeder Outage Report_22.04.2020. 28.04.2020 Download
Feeder Outage Report_15.04.2020. 21.04.2020 Download
Feeder Outage Report_08.04.2020. 14.04.2020 Download
Feeder Outage Report_01.04.2020. 07.04.2020 Download
Feeder Outage Report_29.03.2020. 31.03.2020 Download
Feeder Outage Report_22.03.2020. 28.03.2020 Download
Feeder Outage Report_15.03.2020. 21.03.2020 Download
Feeder Outage Report_08.03.2020. 14.03.2020 Download
Feeder Outage Report_01.03.2020. 07.03.2020 Download
Feeder Outage Report_29.02.2020. 29.02.2020 Download
Feeder Outage Report_22.02.2020. 28.02.2020 Download
Feeder Outage Report_15.02.2020. 21.02.2020 Download
Feeder Outage Report_08.02.2020. 14.02.2020 Download
Feeder Outage Report_01.02.2020. 07.02.2020 Download
Feeder Outage Report_29.01.2020. 31.01.2020 Download
Feeder Outage Report_22.01.2020. 28.01.2020 Download
Feeder Outage Report_15.01.2020. 21.01.2020 Download
Feeder Outage Report_08.01.2020. 14.01.2020 Download
Feeder Outage Report_01.01.2020. 07.01.2020 Download
Feeder Outage Report_29.12.2019. 31.12.2019 Download
Feeder Outage Report_22.12.2019. 28.12.2019 Download
Feeder Outage Report_15.12.2019. 21.12.2019 Download
Feeder Outage Report_08.12.2019. 14.12.2019 Download
Feeder Outage Report_01.12.2019. 07.12.2019 Download
Feeder Outage Report_29.11.2019. 30.11.2019 Download
Feeder Outage Report_22.11.2019. 28.11.2019 Download
Feeder Outage Report_15.11.2019. 21.11.2019 Download
Feeder Outage Report_08.11.2019. 14.11.2019 Download
Feeder Outage Report_01.11.2019. 07.11.2019 Download
Feeder Outage Report_29.10.2019. 31.10.2019 Download
Feeder Outage Report_22.10.2019. 28.10.2019 Download
Feeder Outage Report_15.10.2019. 21.10.2019 Download
Feeder Outage Report_08.10.2019. 14.10.2019 Download
Feeder Outage Report_01.10.2019. 07.10.2019 Download
Feeder Outage Report_29.09.2019. 30.09.2019 Download
Feeder Outage Report_22.09.2019. 28.09.2019 Download
Feeder Outage Report_15.09.2019. 21.09.2019 Download
Feeder Outage Report_08.09.2019. 14.09.2019 Download
Feeder Outage Report_01.09.2019. 07.09.2019 Download
Feeder Outage Report_29.08.2019. 31.08.2019 Download
Feeder Outage Report_22.08.2019. 28.08.2019 Download
Feeder Outage Report_15.08.2019. 21.08.2019 Download
Feeder Outage Report_08.08.2019. 14.08.2019 Download
Feeder Outage Report_01.08.2019. 07.08.2019 Download
Feeder Outage Report_29.07.2019. 31.07.2019 Download
Feeder Outage Report_22.07.2019. 28.07.2019 Download
Feeder Outage Report_15.07.2019. 21.07.2019 Download
Feeder Outage Report_08.07.2019. 14.07.2019 Download
Feeder Outage Report_01.07.2019. 07.07.2019 Download
Feeder Outage Report_29.06.2019. 30.06.2019 Download
Feeder Outage Report_22.06.2019. 28.06.2019 Download
Feeder Outage Report_15.06.2019. 21.06.2019 Download
Feeder Outage Report_08.06.2019. 14.06.2019 Download
Feeder Outage Report_01.06.2019. 07.06.2019 Download
Feeder Outage Report_29.05.2019. 31.05.2019 Download
Feeder Outage Report_22.05.2019. 28.05.2019 Download
Feeder Outage Report_15.05.2019. 21.05.2019 Download
Feeder Outage Report_08.05.2019. 14.05.2019 Download
Feeder Outage Report_01.05.2019. 07.05.2019 Download
Feeder Outage Report_29.04.2019. 30.04.2019 Download
Feeder Outage Report_22.04.2019. 28.04.2019 Download
Feeder Outage Report_15.04.2019. 21.04.2019 Download
Feeder Outage Report_08.04.2019. 14.04.2019 Download
Feeder Outage Report_01.04.2019. 07.04.2019 Download
Feeder Outage Report_29.03.2019. 31.03.2019 Download
Feeder Outage Report_22.03.2019. 28.03.2019 Download
Feeder Outage Report_15.03.2019. 21.03.2019 Download
Feeder Outage Report_08.03.2019. 14.03.2019 Download
Feeder Outage Report_01.03.2019. 07.03.2019 Download
Feeder Outage Report_22.02.2019. 28.02.2019 Download
Feeder Outage Report_15.02.2019. 21.02.2019 Download
Feeder Outage Report_08.02.2019. 14.02.2019 Download
Feeder Outage Report_01.02.2019. 07.02.2019 Download
Feeder Outage Report_30.01.2019. 31.01.2019 Download
Feeder Outage Report_22.01.2019. 29.01.2019 Download
Feeder Outage Report_15.01.2019. 21.01.2019 Download
Feeder Outage Report_08.01.2019. 14.01.2019 Download
Feeder Outage Report_01.01.2019. 07.01.2019 Download
Feeder Outage Report_29.12.2018. 31.12.2018 Download
Feeder Outage Report_22.12.2018. 28.12.2018 Download
Feeder Outage Report_15.12.2018. 21.12.2018 Download
Feeder Outage Report_08.12.2018. 14.12.2018 Download
Feeder Outage Report_01.12.2018. 07.12.2018 Download
Feeder Outage Report_29.11.2018. 30.11.2018 Download
Feeder Outage Report_22.11.2018. 28.11.2018 Download
Feeder Outage Report_15.11.2018. 21.11.2018 Download
Feeder Outage Report_8.11.2018. 14.11.2018 Download
Feeder Outage Report_1.11.2018. 7.11.2018 Download
Feeder Outage Report_29.10.2018. 31.10.2018 Download
Feeder Outage Report_22.10.2018. 28.10.2018 Download
Feeder Outage Report_15.10.2018. 21.10.2018 Download
Feeder Outage Report_8.10.2018. 14.10.2018 Download
Feeder Outage Report_1.10.2018. 7.10.2018 Download
Feeder Outage Report_29.09.2018. 30.09.2018 Download
Feeder Outage Report_22.09.2018. 28.09.2018 Download
Feeder Outage Report_15.09.2018. 21.09.2018 Download
Feeder Outage Repot_08.09.2018 .14.09.2018 Download
Feeder Outage Report_01.09.18-07.09.18 Download
Feeder Outage Report_29.08.18-31.08.18 Download
Feeder Outage Report_22.08.18-28.08.18 Download
Feeder Outage Report_15.08.18-21.08.18 Download
Feeder Outage Report_08.08.18-14.08.18 Download
Feeder Outage Report_01.08.18-07.08.18 Download
Feeder Outage Report_29.07.18-31.07.18 Download
Feeder Outage Report_22.07.18-28.07.18 Download
Feeder Outage Report_15.07.18-21.07.18 Download
Feeder Outage Report_08.07.18-14.07.18 Download
Feeder Outage Report_01.07.18-07.07.18 Download
Edit
Year Details
Notification No. MVCA/2011-12/IPCL(DPSC)/01/57 dt 24.12.2018 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/56 dt 30.06.2016
Notification No. MVCA/2011-12/IPCL(DPSC)/01/55 dt 31.05.2016
Notification No. MVCA/2011-12/IPCL(DPSC)/01/54 dt 30.04.2016 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/53 dt 29.12.2015
Notification No. MVCA/2011-12/IPCL(DPSC)/01/52 dt 30.09.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/51 dt 01.09.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/50 dt 31.07.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/49 dt 30.06.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/48 dt 31.05.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/47 dated 30.04.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/02/ dated 31.03.2015 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/45 dt 19.01.2015
Notification No. MVCA/2011-12/IPCL(DPSC)/01/44 dt 26.11.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/43 dt 21.10.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/42 dt 22.09.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/41 dt 21.08.2014 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/40 dt 28.07.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/39 dt 30.06.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/38 dt 31.05.2014 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/37 dt 01.05.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/36 dt 01.03.2014 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/35 dt 01.02.2014 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/34 dt 01.01.2014
Notification No. MVCA/2011-12/IPCL(DPSC)/01/33 dt 01.12.2013 Download
Notification No. MVCA/2011-12/IPCL(DPSC)/01/32 dt 01.11.2013
Notification No. MVCA/2011-12/IPCL(DPSC)/01/31 dt 01.10.2013
Notification No. MVCA/2011-12/IPCL(DPSC)/01/30 dt 01.09.2013 Download
Notification No. MVCA/2011-12/DPSC/01/29 dt 01.08.2013 Download
Notification No. MVCA/2011-12/DPSC/01/28 dt 01.07.2013 Download
Notification No. MVCA/2011-12/DPSC/01/27 dt 01.06.2013
Notification No. MVCA/2011-12/DPSC/01/26 dt 01.05.2013
Edit
Header col 1
Header col 2
MVCA Work Sheets for the month of July 2020
Downloads
Edit

Consumers will be aware that a Grievance Redressal Forum exists in India Power Corporation Limited (IPCL) as required under the West Bengal Electricity Regulatory Commission (Guidelines for Establishment of Forum for Redressal of Grievances of Consumers and Time and Manner of Dealing with such Grievances by the Ombudsman) Regulations, 2013.

While the existing system of attending consumer complaints at Distribution Offices, Central Office, Head Office or over telephone will continue, if the consumers are not satisfied with the redressal of their complaints at the initial stage and have further grievances, they can approach the Consumer Grievance Redressal Forum, as detailed below with such grievance. The forum has Grievance Redressal Officer(s) (GRO) at sub divisional and divisional level and Central Grievance Redressal Officer (CGRO) at the corporate headquarters level

As per the Regulations, the Redressal Forum is required to follow the procedures laid down hereinafter to deal with any complaint of any existing or prospective consumer of power within the area of supply of a distribution licensee.

  • The consumer shall approach the GRO of his area only through a written petition, submitting in the same, as much concrete and detailed information about grievance as possible. The aggrieved consumer shall submit such petition along with enclosures in 3(three) copies within 90 (ninety) days from the date of occurrence of the cause of action. If his grievance is the subject matter of any court case, he should furnish a copy of his plaint and indicate the status of the court case. In case, the court case has already resulted in an order, he should submit a copy of that order.
  • On receipt of the grievance petition from a consumer or from the Commission, the GRO shall acknowledge the same by a written communication within 7 (seven) working days from the date of receipt of the same. Each petition shall be given a consecutive number pertaining to that year and the date on which such number is given and the same shall be specifically quoted in communication to the grievance petitioner.